It's 4:14PM on a Friday and I'm thinking through the items accomplished this week and those yet to be completed. Each week can feel like a blur when so many items are happening at the same time... and yes, it... Read

Saw this article the other day:E-mail gaining utility among marketersAfter reading it I was struck by how much the key points harkened back to the early days of email marketing -- 1999, 2000, 2001... What is it about email? Have... Read

Barack Obama's at it again -- trumping McCain in his excellent use of email. This weekend his campaign manager David Plouffe announced that you can sign-up for a special email alert when Barack's Vice President is selected; even further promising... Read

I just received the classic, "I'm sorry" email from a leading online retailer, Spiegel.com. The email was apologizing for a recent technical issue that may have been experienced while shopping on their site. In addition to the apology I also... Read